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Citi® Bond Investment Platform Citi® Bond Investment Platform Citi® Bond Investment Platform

Accomplish your financial goals with bond investments

Realize potential income
Benefit from capital
appreciation potential

Citi Mobile® App Bond Investment Platform offers you the widest
selection of bonds in the Hong Kong retail banking market*

*As of Sep 2023



Watch Bond Investment videos now

A convenient and easy bond investment platform with multiple benefits

Buy and sell bonds anytime and anywhere on your own in just a few steps and get an instant view of transaction details in a few swipes

Find investment inspirations from our themes and get a sense of our best selling bonds and new bond issues

Monitor your bonds with our customizable watchlist to capture investment opportunities

Buy and sell in just a few clicks

Buying bond
Selling bond
Tracking and modifying order
Open a Bond account

Download & Log in to the Citi Mobile® App

點選「檢視低風險的組合」可以睇埋其他適合您的低風險基金組合。

Frequently Asked Questions

Before you get going
Buying and selling bonds
Bond basics
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1. How do I get started with Citi Mobile® App Bond Investment Platform?

In addition to having a bond account, please ensure you have completed the risk profiling questionnaire and have submitted a valid US Tax Declaration Form (Form W-8 BEN) before you can start investing bonds with Citi. Your Investment Knowledge & Experience on Bonds is also required. To update your Investment Risk Profile or Knowledge & Experience, please login to Citi Mobile® App and go to "" > "Investment" > "Investment Risk Profile" or "Knowledge & Experience".

2. What should I do if I do not have a bond account?

Existing banking customers can open bond account on Citi Mobile® App Bond Investment Platform or contact your Relationship Manager for account opening; New customers can visit our Branch for more details.

3. Am I eligible to open an account?

The Citi Mobile® App Bond Investment Platform is available for all existing individual banking customers (except Citi Plus and Greater Bay Area and Wealth Management Connect Scheme customers) who are residing in Hong Kong and holding a valid US Tax Declaration Form (Form W-8 BEN).
If you do not hold a valid US Tax Declaration Form, you can submit your Form W-8 BEN on Citi Mobile® App Bond Investment Platform to proceed for bond account opening. Please note that the bond account opening application will only be completed when Form W-8 BEN is verified. Your account opening request will be automatically cancelled if we do not receive the required documents within 60 days after your request.

4. How long does it take to create a bond account through Citi Mobile® App?

Eligible customer can open a bond account through Citi Mobile® App in just a few minutes after they read and understood the Term and Conditions, Important Document & Bond Risk Disclose, and provide acknowledgement to open Bond account.

5. Why is there an error when I try to apply bond account through Citi Mobile® App?

You may not be able to proceed with your bond account opening request due to below reason or specific restrictions. Please visit our Branch or contact your Relationship Manager for details or follow up.
- You are not residing in Hong Kong
- You are Citi Plus and Greater Bay Area and Wealth Management Connect Scheme customers
- Your account has been inactive
- You don’t have valid identity document under Citi Hong Kong record
- Your CRS Self Certification form is incomplete
- Your address record under Citi Hong Kong has returned mail history
- You don’t have Fixed Income Knowledge and Experience
- You have already submitted another account opening application
- You don’t have settlement account

6. Where can I update my Investment Risk Profile or Knowledge & Experience?

Please login to Citi Mobile® App and go to "" > "Investment" > "Investment Risk Profile" or "Knowledge & Experience".

7. My US tax reporting (W-8BEN) is expired, what should I do?

Please login to Citi Mobile® App and go to "" > "Investment" > "Investment Risk Profile" or "US tax reporting (W-8BEN)". Your submission will be processed in 7 business days.

8. I want to contact Citi for an enquiry, where can I find the contact info/ branch address?

Live chat support is available to clients of Citigold Private Client and Citigold. For other Citi customers, please refer to "Branch location" on Citibank Online and visit our Branch for your enquiry.

9. Where can I see the detailed bond features and risks related to the bond?

You may refer to the offering documents such as Prospectus and Debt Securities Indicative Termsheet for more information.

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1. Can I apply for iBond or Silver Bond on Citi Mobile® App / Citi Online?

Currently iBond and Silver Bond application is not supported on Citi Mobile® App/ Citi Online. Please visit our branches or contact your relationship manager for IPO application. If you wish to sell iBond or Silver Bond on Citi Mobile® App, you can go to your Account Dashboard/Wealth Dashboard and select the bonds to place a sell order.

2. What is the minimum subscription amount?

The minimum bond investment amount with Citi Mobile® App is as low as HKD500,000 or the equivalent in other applicable currencies. Please note that certain bond issuers may require a higher minimum investment amount depending on the type of bonds. Please refer to the bond details page on Citi Mobile® App.

3. How do I add bonds to the Watchlist?

Please click the bookmark icon at the top of the bond details page to add a bond to the Watchlist. By clicking the bookmark icon again you can remove the bond from the Watchlist.

4. Why have some of my bonds been removed from the Watchlist? I didn't remove them.

Matured, called, or inactive bonds which have been removed from Citi Mobile® App will also automatically be removed from the Watchlist.

5. What is the cutoff time for bond order placement?

The cutoff time of bond order placement is 5:30 pm of any trading day. Such time maybe adjusted subject to the availability of the counterparty. Orders placed after the cutoff time will be sent to the market on the next business day.

6. How long does it take for a bond order to be executed?

Bond trading time can vary and is subject to various factors such as the availability of the counterparty. During trading hours, it usually takes several hours for the order to be executed in the market. For certain bonds which trade in the European market, orders will only be executed when the Europe market opens. Orders placed after the cutoff time will be sent to the market on the next business day.

7. Where can I see my order after order placement?

You can go to track order status on the Order Status page. Bonds are not instantly settled. You will receive the holdings in 1 -3 working days after execution, depending on the value date of the bond transaction.

8. Can I modify/cancel the order after placing an order?

You may submit a modification/cancellation request after the order is placed. Please note that all requests are subject to the acceptance of the counterparty, and the request could be rejected if it has already been executed by the counterparty.

9. What is the maximum number of days a Good Til Order is valid?

A Good Till Order is valid for up to 5 business days (Saturdays, Sundays and Hong Kong public holidays are not considered as business days).

10. I have placed an order by referring to the Reference Price, why is my order not executed?

All the prices listed on Citi Mobile® App Bond Investment Platform for reference only. Citibank does not guarantee the execution of bond orders as bonds are traded in the Over-the-Counter ("OTC") market, which means that the execution of bond orders is subject to various factors including but not limited to the liquidity of the bond, size of the order, availability of counterparty, etc.

11. Why is there an error when I try to buy a bond?

You will not be able to place a buy order if any of the below occurs. Please visit our Branch or contact your Relationship Manager for details or order placement.
- You do not have sufficient funds in your settlement account
- You do not have a settlement account linked to your bond account
- You do not have a valid bond account
- You do not have a valid US tax reporting (W-8BEN)
- The bond is not allowed in your Citi banking segment
- The bond is not allowed in your geographical location
- The bond is restricted to Professional Investors only
- The bond you selected is not eligible for trade (or buying) on Citi Mobile® App
- The bond / transaction is classified as unsuitable in accordance with your risk profile
- The bond does not have reference price available, which the reference price is showing “N/A”

12. Why is there an error when I try to sell my bond holding?

You will not be able to place the sell order if any of the below occurs. Please visit our Branch or contact your Relationship Manager for details or order placement.
- You do not have sufficient bond holdings under your account
- You do not have a settlement account linked to your bond account
- The bond you selected is not eligible to trade (or sell) on Citi Mobile® App
- The bond does not have reference price available, which the reference price is showing “N/A”

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1. What is a Bond?

Bonds are instruments that are issued by corporate or governmental bodies to raise capital in the financial market. An investor would lend money to the bond issuer for a predetermined period and in return the bond issuer would repay the nominal amount and coupon on specified dates.

2. What are the benefits of investing in bonds?

- Provide regular income
- Benefit from capital appreciation potential

3. What is the difference between Nominal Amount, Principal Amount, & and Settlement Amount?

Nominal Amount: Known as the face value or par value of the investment, it and is the amount that the bond issuer repaid to the investor when the bond matures.
Principle Principal Amount: An amount that considers the Bond Price with the Nominal Amount (i.e., Bond Price x Nominal Amount)
Settlement Amount: The total amount that the investor pays for the bond investment, including the Principal Amount and Accrued Interest

4. What is Coupon Rate?

This is an annual rate at which the bond issuer pays interest on the nominal amount to the investor each year at regular intervals. Depending on the terms of the bond, this rate can be fixed, floating, variable, and zero.

5. What is the difference between Fixed Rate, Floating Rate, Variable Coupon, and Zero Coupon?

A Fixed Rate Bond pays a fixed amount of interest at regular intervals over the bond’s term to maturity.
A Floating Rate Bond offers fluctuating interest rates, which are linked to the prevailing market interest rates. As a result, bondholders can receive higher yields when the prevailing market interest rate rises.
A Variable Coupon Bond offers coupons at predetermined terms, such as a combination of fixed rate and floating rate, or a different fixed rate as the bond approach maturity, etc.
A Zero Coupon Bond makes no periodic interest payments, but instead it is offered at a discount to its face value. The earnings accumulate until maturity, when they are redeemed at face value on a specified maturity date.

6. What is Maturity Date?

It is the date on which the nominal amount of the bond becomes due and is repaid to the investor.

7. What is the expected return I will receive when investing in a Bond?

Taking fixed rate bonds as an example, an investor is expected to receive (1) regular coupon payments, and (2) the nominal amount on the maturity date

FIXED RATE BOND ASSUMPTIONS
Nominal Amount: USD 100,000
Coupon: 6% (Annual Payment)
Buy Price: 107
Remaining Tenor: 8.25 Years
Yield to Maturity: 4.9% per annum

WHAT YOU PAY
Settlement amount USD 111,500
Principal amount USD 107,000
Accrued interest: USD 4,500

ESTIMATED RETURNS
Estimated annual coupon: USD 6,000
Amount received at maturity: USD 100,000


Note: This diagram shows estimated returns that an investor will receive over the investment period. This is for illustration only and each bond contains different terms and risks. Please refer to product offering documents for more information.

8. What is Accrued Interest?

It is the amount of coupon that has accumulated since the bond was issued, or since the last coupon date, but has not yet been paid out. When investing in a bond, investors will first need to pay the accrued interest up to the settlement day, then receive the full coupon payment on the next coupon payment date.


Note: This diagram shows Accrued Interest that an investor will pay over the investment period under a Buy scenario and will receive over the investment period under a Sell scenario. This is for illustration only and each bond contains different terms and risks. Please refer to product offering documents for more information.

9. What is difference between Yield to maturity (YTM) and Yield to call (YTC)?

“Yield to Maturity” is a hypothetical rate of return which assumes the bond is held to maturity and all received coupons can be reinvested at the same yield.
“Yield to Call” is a hypothetical rate of return which assumes the bond is held to the next call date with the stated call price.
Please refer to Debt Securities Indicative Termsheet for more details.

10. What does an Investment Grade (IG) bond mean?

Investment grade generally refer to bonds that are rated by independent rating agencies as BBB- (S&P) and above. Bond ratings issued by other credit rating agencies may also be considered.

11. What does a High Yield (HY) bond mean?

High yield generally refer to bonds that are rated below BBB- (S&P). Typically high yield bonds offer higher return than investment grade bond but also involve higher risks. Bond ratings issued by other credit rating agencies may also be considered.

12. What are Product Risk Ratings?

The numeric product rating of a product is an indication of its risk on a scale of 1 to 6, where 1 is the lowest and 6 the highest risk category.
Higher product risk ratings will tend to primarily reflect greater volatility of the market factors affecting the product’s value than for lower risk products. Higher product risk ratings also apply to products with restrictions on redemptions, products that are infrequently traded or other factors affecting the determination of a realizable market price.

13. What do the different order types mean?

The two types of orders available on Citi Mobile® App are Day Order or Good Till Order.
A Day Order is a trading order that expires at the end of that trading day if it is not executed.
A Good Til Order is valid until the end of specified trading date and will expire at the end of that trading day.

14. What is a night order?

A Night Order refers to an order which is filled at night (i.e. after 5:30 pm when the HK market is closed) through a Day Order or a Good Till Order. It will be confirmed on the following business day.

15. Are Debt Securities covered under the Deposit Protection Scheme (DPS) in Hong Kong?

Debt Securities (Bonds / Certificates of Deposit) are not are not protected by the Deposit Protection Scheme in Hong Kong.

16. What is the difference between "Order Date", "Trade Date" and Value Date/Settlement Date"?

Order Date refers to the date you place an order to buy or sell a bond.
Trade Date means the date on which an order is executed in the market.
Value Date/Settlement Date is the date on which the transaction is settled between buyers and sellers.

17. What is Bond corporate actions?

A bond corporate action is an action taken by the issuer of the bonds and may requiring clients insturction. Generally, bond corporate actions include tender offer, consent offer, exchange offer, disclosure request, or other general corporate actions etc.

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