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We are upgrading our systems to bring better services for you. On Feb 23 & Mar 9, 2025, from 00:00am to 10:30am, ATM will only support cash withdrawal and account balance enquiry service.
Customers can enjoy convenient services at Citibank® ATMs and all JETCO ATMs over Hong Kong, Macau and Mainland China.
(Click here to visit JETCO website to check JETCO ATM locations.)
Voice Assistance for Citibank Customers, services available:
- Cash withdrawal
- Balance enquiry
- Fund transfer between own Citi accounts (credit card accounts excluded)
With Foreign Currency Cash Withdrawal Services, currency available:
- AUD (Only available at Three Garden Road and Wheelock House)
- EUR (Only available at Three Garden Road and Wheelock House)
- JPY
- USD
Voice Assistance for Citibank Customers, services available:
- Cash withdrawal
- Balance enquiry
- Fund transfer between own Citi accounts (credit card accounts excluded)
With Foreign Currency Cash Withdrawal Services, currency available:
- AUD (Only available at Wai Fung Plaza Mongkok)
- EUR (Only available at Wai Fung Plaza Mongkok)
- JPY
- USD
Voice Assistance for Citibank Customers, services available:
- Cash withdrawal
- Balance enquiry
- Fund transfer between own Citi accounts (credit card accounts excluded)
With Foreign Currency Cash Withdrawal Services, currency available:
- JPY
- USD