e-Statement Notice
Dear Valued Client
 
Your latest e-Statement is now ready. Please follow the below steps and logon to Citibank Online to view full details and download your statement.
 
How to view your e-Statement
1. Logon to Citibank online at
2. Select "My Profile" > "E-STATEMENTS AND E-ADVICE" > "View e-statement"
3. Input the Online Authorization Code (OAC) delivered to your registered mobile by SMS and you will be able to view your e-Statement
 
You are advised to review your e-Statement carefully and pay attention to any notices appended.
 
If you change your email address, please provide us with an immediate update by logging on to (Select "My Profile" > "DEMOGRAPHIC UPDATE" > "Change Email").
 
Thank you for choosing Citibank. It is always a pleasure serving you.
 
Yours faithfully
Citibank (Hong Kong) Limited
 

Note: This email includes important information about your use of Citibank banking services regardless of your preference for not receiving promotional emails from us.

For matters relating to this email and other enquiries, please contact our 24-hour CitiPhone Banking: (852) 2860 0333.

Change Contact Details
To update your email and correspondence addresses, please visit: www.citibank.com.hk/e-Contact.
For mobile phone number update & other enquiries, please contact our 24-hour CitiPhone Banking: (852) 2860 0333.

To Contact Us
Please do not reply to this email. For account specific enquiries, please log on to Citibank Online, click on "Message" under "Help Center" on the right of the homepage and choose "Compose a Message", where our reply will be sent and kept under “Read New Messages” for your later viewing.

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We never request personal information, such as account number, User ID or any passwords via email. For Security Tips about Citibank Online and Email, please visit: www.citibank.com.hk/security.


Citibank (Hong Kong) Limited
11/F, Citi Tower, One Bay East, 83 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong
24-hour CitiPhone Banking (852) 2860 0333
Enquiry email: hongkong.customer.service@citi.com

花 旗 銀 行 ( 香 港 ) 有 限 公 司
香 港 九 龍 觀 塘 海 濱 道 83 號 花 旗 大 樓 11
24 小 時 電 話 理 財 服 務 熱 線 (852) 2860 0333
查 詢 電 郵 : hongkong.customer.service@citi.com


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