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CITIPHONE BANKING

A wealth of convenient financial services to enjoy everyday!

A wealth of convenient financial services to enjoy everyday!

With CitiPhone Banking, you can enjoy our services round-the-clock even when you are on the move.

Services
CitiPhone Banking Hotline (Banking and Card Services) 2860 03332860 0333
24-hour Citigold Hotline 2860 01112860 0111
24-hour Citigold Private Client Service Line 2860 88882860 8888
Message us via Citi Mobile® App You can leave us a message in Citi Mobile® App. After login, tap Help > Messaging service. We will come back to you shortly!

  • Enjoy a variety of services through our 24-hour automated voice response service, including:

    • Balance enquiry
  • One Telephone PIN to manage both banking and credit card accounts.
  • No registration is required. You can simply use your Citibank ATM Card or Credit Card number and Telephone PIN1 to access your account.
CITIPHONE BANKING USER GUIDE
1
First time users are required to set up their Telephone PIN through the automated voice response service and can change the PIN anytime afterwards by contacting our CitiPhone Officers or through the automated voice response service.

Citibank HK 		Download Citi Mobile® App
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Click here to learn more about Citi Mobile®
  • e-Statement Services