ONLINE AND MOBILE SERVICES

Citibank Online

Upgraded and reimagined
to bring you a seamless digital banking experience

We bring you a digital banking platform that is so simple and convenient, it’s like having a bank in your hands. Transfer funds, pay bills, check your balances, and access your rewards, benefits, eStatements and eAdvices – all in one secure place. Citibank’s digital banking service will be the first point of call for all your financial activities.

What can we help you with today? Log on

  • Quick Set Up
  • Manage your Finances
  • More Services
Quick Set Up
Available channels:
Citibank® Online
Citi Mobile ® App

Activate Citi Mobile
Token

Generate one-time password for enhanced security when authenticating designated transactions.

Learn More >

Enroll eStatement / eAdvice

View, save or print your statement or advices when you need to.

eStatement > eAdvice >

Enroll Citi Alerts

Stay up to date. Get push notifications or SMS about your bank or credit card account activities, including account overdrawn or payment due.

Learn More >

Enable Biometric Authentication

Log on to Citi Mobile App much faster with Face ID or fingerprint authentication.

Learn More >

Citi Mobile® App
Enhanced Security

An in-built enhanced
security function for login
and transaction authentication
without the use of a hard token
or Citi Mobile® Token.

Learn More >
Manage your Finances
Available channels:
Citibank® Online
Citi Mobile ® App

Transfer Money &
Pay Bills

Make real-time transfers to any Citibank account or settle credit card payments to avoid being overdue. Send money to other local & overseas banks in just a few taps.

Learn More > Transfer Now >

Curreny Exchange/
Trading

Set up FX orders to automatically execute trades when your prices are met. Stay ahead of currency movements with Thomson Reuters Charts Polls.

Learn More > Exchange/Trade Now > Exchange/Trade Now >

Stock Trading

Trade in 3 markets across the globe in 3 easy steps.

Learn More > Trade Now > Trade Now >

Time Deposit

Place a time deposit anytime and get the same preferential rate without having to visit a branch or call your relationship manager.

Learn More > Place the time deposit > Place the time deposit >

Wealth Management

It’s easy and convenient to make transactions and check your account value via Citibank Online.

Mutual Funds > Premium Account > FX Margin >

Certificates of Deposit is now available on Citi Mobile® App

Certificates of Deposit >

Credit Card Loan Services

Turn credit card limit into cash at low interest rates with "Quick Cash" Installment Program.

Learn More >

Settle your transactions or repay your credit card total balance by installments with "Flexi-Installment Program"

Learn More >

View your Overseas
Citibank Account

Keep track of your Citibank banking relationships in multiple countries with our Global View of Accounts.

Learn More >
More Services
Available channels:
Citibank® Online
Citi Mobile ® App

Credit Card services

Check Citi Credit Card Points Balance anytime.

Learn How >

View via Citi Mobile App

  • Log on to Citi Mobile App
  • Tap on the icon "" at the bottom menu of credit card summary
  • Rewards Points balance will be shown under the credit card image

View via desktop/ laptop

  • Log on to Citibank Online
  • Select the account you would like to order a cheque book
  • Click “Order a Cheque Book”
  • Select an account and click “CONFIRM”

Redeem rewards with Points at "ThankYouSM Rewards" online

Learn How >

View eStatement / eAdvice

Access up to 7 years of your past eStatements.

Learn More >

Access up to 2 years of your past eAdvices.

Learn More >

Overseas ATM Cash Withdrawal
Limit

Activate the oversea cash withdrawal services and set a withdrawal limit for your ATM card or credit card before you travel overseas.

Learn How >

Set via Citi Mobile App: (Applicable to ATM card only)

  • Log on to the Citi Mobile App
  • Tap the top left profile icon
  • Tap "Overseas ATM Withdrawal Service"

Set via desktop/laptop:

  • Log on to Citibank Online
  • Click on "Activate Overseas ATM Withdrawal" under "USEFUL LINKS" on the right hand side

Set up/Reset ATM PIN

Get or reset the ATM PIN of your ATM or credit cards instantly.

Learn How >

Update Contact Details

Update your contact details for us to better protect your account.

Learn How >
  • Log on to Citibank Online
  • Click "Services" > "My Profile" on the top menu
  • Click "Update Your Contact Information"

Request Cheque Book

It takes just a few clicks to order a cheque book.

Learn How >
  • Log on to Citibank Online
  • Select the account you would like to order a cheque book
  • Click “Order a Cheque Book”
  • Select an account and click “CONFIRM”

Update Investment
Risk Profile

Get a better understanding of your investment objectives and risk appetite before making investment decisions.

Learn More >

Exclusive services for Citigold Private Client/Citigold Customer

Total Wealth Advisor enables you to set, review and manage all your investment plans in one place.

Learn More >

Citi Live Chat allows you to connect with your Relationship Manager regardless of your geographic location.

Learn More >

Third Party Fin-Tech Partnerships

Find more about our existing Fin-Tech Partners

Click here >

JETCO Cardless Withdrawal

Withdraw Cash without physical card

Click here >

Emergency Center

Use Emergency e-banking Service Lock with Citi Mobile® App to protect your account from fraud risk

Learn More >
Tips & Tools

Not registered or forgot your login password?

All you need is your ATM card or credit card to create or reset your user ID/password. Register/Reset now

Want to manage your account on-the-go?

Explore Citi Mobile App