PRIVACY

Privacy

Privacy

  • Privacy at Citi

    Our goal is to maintain your trust and confidence when handling personal information about you.

  • Privacy Data Control

    How Citi Mobile® App uses your data

    The Citi Mobile® App only requests and leverages data that is solely needed to access your Citibank Online login via the app.

    Any iPhone features used by the app (Face ID®, Touch ID®, Push Notifications, Enhanced Security) are secured against your Citibank online login based on your permission & authentication.

    How Citi Mobile® App features can be discontinued:

    All the Citi Mobile® App feature enrollments can only be enabled on a single device at any given time for your security.

    These settings are automatically transferred to the new device, when you install & authenticate yourself on Citi Mobile® App on new device. To discontinue usage of the app, you can uninstall the app and continue accessing Citibank Online via our website.

    Change or discontinue your accounts with Citibank HK:

    Please call CitiPhone Banking at (852) 2860-0333.

    Alternatively you can reach us over Chat or Email.

  • Collect of Information

    We are using third party technologies to track website usage and activities at our website on our behalf. Should you wish to opt out of these technologies associated or find out more details, please click here.